Ashbourne Medical PracticeClifton RoadAshbourneDerbyshire, DE6 1DRTel: 01335 230085
We have a computerised repeat prescription service for those on long-term treatment.
Online via the link at the top of this page.
New users are required to complete a small registration slip and provide proof of photo identification at reception
Call in to the Medical Practice to make it in person between 08.00 and 18.30 Monday to Friday
Post your repeat slip in the post-box at the entrance of the practice or next to the Dispensary
Fax 01335 301222 at any time
Phone between 9am and 1pm
*Outside of these phone times you will not be able to speak to a member of the Dispensary team and will need to follow any of the other options*
Patients living more than 1 mile from Boots Chemist or Lloyds Pharmacy can have their prescription dispensed at the practice if they choose to, by taking it along to our Dispensary.
Patients on repeat medication will be asked at least once a year to have their regular medications reviewed. It will be clear on your repeat slip when a medication review is required, or you have no remaining issues.
A medication review can be done by the Clinical Pharmacist, the Nurse Practitioner and the Practice Nurse depending on your medication; you will not necessarily see a GP. Please ensure that you book an appointment in advance to avoid unnecessary delays in obtaining your next prescription.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Patients registered at the practice will be prescribed medication according to clinical need.
All new patients will be asked about current medication on the New Patient Questionnaire. They will need to see a prescribing clinician for the first issue of any medication.
The practice operates a policy of prescribing medication within licence.
Where medication has been prescribed, this information is recorded in the patient record at the time.
Where contact has taken place away from the surgery (e.g. in the patient’s home), the clinician will ensure the patient record is updated as soon as possible, to maintain accuracy.
Where hospitals have added / discontinued / amended a patient’s medication, the practice will ensure that this information is recorded in the patient record in a timely manner, by the clinician in an appointment setting, or by the dispensary staff upon receipt of correspondence.
When the maximum number of authorised repeat prescriptions has been reached, a request will be sent to the prescriber asking whether the medication can be reauthorised or whether the patient requires an appointment.
The practice policy is that all patients taking medication should receive a medication review at least annually. The review will be undertaken by a clinician.
Where allergies or sensitivities are reported, these will be recorded in the patient record.
When medication is prescribed, the prescriber will advise the patient of any possible side effects and explain that if they experience any side effects, advice should be sought. The patient record will be annotated to say that this advice has been given.
All prescribed medication will be linked to a diagnosis in the patient record and Read Coded appropriately.
Patients will be given advice on how and when to take their medication and this information will also be printed on the prescription and the dispensing label.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please come into the practice and speak to one of the members of our Dispensary team before 6.30pm.
Pharmacy First is an initiative recently introduced in Southern Derbyshire to ensure continuity for those entitled to free prescriptions. It has been implemented to encourage people to visit a Pharmacist for minor ailments allowing GPs to spend more time on their urgent and more complex cases.
Rather than having to see a GP to be exempt from prescription charges, Pharmacy First allows patients to receive their free prescription when it is prescribed by a pharmacist. Patients who are not exempt from prescription charges are still able to see the Pharmacist for free advice, and medicine should cost less than a normal prescription charge. See the leaflet for more information.
Pharmacists are trained to treat minor ailments. They have private consultation rooms to provide a high-quality and confidential service without booking an appointment. If they feel you need to see a GP they will direct you but under the Pharmacy First scheme they can treat you for the following:
*Age requirement - Babies under 3 months are not eligible and should see their GP
For more information and to find participating pharmacies take a look at the NHS Stay Well Derbyshire Website.
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