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Practice Management

Deborah Winterburn

Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Melissa Smith

Assistant Practice Manager

Administration

Lynn Seals

Medical Records Administrator - supervises the movement of your medical records.

Stephanie Berry

Medical Records Summariser

Penny Costello

Practice Administrator responsible for patient correspondence.

Joy Barleyman

Practice Administrator responsible for patient correspondence, electronic patient records and is responsible for the administration of the childhood immunisation programme.

 

Reception

Wendy Jones

Reception and Patient Services Manager

Penny Ward
Deborah Wood
Michelle Goodier
Amy Lewis
Jane Talbot-Mansell
Lauren Sutherland

Our reception team arrange appointments, deal with phone requests and keep the surgeries running smoothly. If you wish to register with the practice they will provide you with information and the necessary forms to do so. Patients register with a practice, rather than an individual GP. However, we prefer you to identify with one of us, and this should be mentioned to the receptionists on contact with the surgery.

Secretaries

Gill Rasdall

Gill deals with all hospital referrals and co-ordinates Choose and Book.

 
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