Welcome to Ashbourne Medical Practice
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Lifting of Restrictions
Despite lockdown restrictions lifting in the community from 19 July, measures will remain unchanged in healthcare settings, including your GP practice. Please continue to help us to help you by wearing a face covering when entering our building, washing your hands using the facilities provided and maintaining social distancing.
Restrictions remain and inside all our premises and you still need to wear a mask, wash your hands and follow social distancing. Our practice has put in place comprehensive measures for staff and patients for the wearing of face masks and face coverings whilst at our surgery. All patients and visitors should continue to wear a face covering on entrance to our building and throughout the duration of their visit.
The face covering can be a scarf, homemade face mask or one that has been purchased. The measures continue to be an important part, alongside social distancing, of reducing the spread of Covid-19 and to keep our patients and communities safe.
We do understand that it can be frustrating, but we do know that when patients come to see us they are often sick and vulnerable, so we feel it would be wrong to not take these small precautions that can protect people.
This decision has been taken in line with guidance published by Derby & Derbyshire CCG and NHS England: https://www.england.nhs.uk/2021/07/nhs-patients-staff-and-visitors-must-continue-to-wear-face-coverings-in-healthcare-settings/
How to access your GP practice
The way you access your GP is changing to ensure you get the best possible care safely and quickly. We only want people to attend the practice when they need, please follow the following link to see how to make the best use of the service.
Self Isolating At Home
Please follow the link below for advice regarding Isolating at Home Safely.
A Guide To Symptoms In School Age Children
If you are a parent/guardian of an unwell child, please use this flowchart to help determine if they should attend school:
Need a general practice appointment about something other than coronavirus?
Here’s what to do:
- Contact the practice.
- You will be assessed and as far as possible you will receive advice or care online or over the phone.
- If a face-to-face appointment is necessary, you will be advised on what to do.
Derbyshire’s NHS is here to help you!
During the coronavirus pandemic, our staff have been working hard to ensure that all patients who need urgent care – not just those with coronavirus – have been able to get it. To avoid unnecessary contact, some non-urgent appointments and surgeries have been postponed and others delivered differently using technology.
We will continue to ask patients to attend face-to-face services only when it is really necessary, and where it can be done safely without putting our patients, the public or our staff at greater risk of catching coronavirus. Where possible, appointments will continue to be offered using remote services such as a video or phone consultation.
If you feel unwell or have hurt yourself, you can still get the care and treatment you need. It’s vital that if you’re having a potentially life-threatening medical emergency, such as a heart attack, stroke or really bad flare up of asthma, you contact the NHS.
You might be worrying about a mole that’s changed shape, or grown larger, and think you need to contact your GP. Everyone in the NHS really appreciates people taking pressure off services for conditions that can be safely managed with over-the-counter medicines, and taken care of at home. But it is crucial that for anything else that you do not risk life or wellbeing – contact NHS 111 online or by phone, get in touch with your GP, visit an Urgent Treatment Centre, or for emergencies go to A&E or call 999.
If you want to know how Derbyshire’s NHS services are changing in response to the pandemic visit: https://joinedupcarederbyshire.co.uk/publi…/help-us-help-you
Here you can also watch Dr Avi Bhatia’s Here to Help video. Dr Bhatia is a GP in Derbyshire and Chair of NHS Derby and Derbyshire Clinical Commissioing Group.
Ashbourne Medical Practice is a proud training practice, accredited by Health Education England – East Midlands. We are accredited for the training of General Practice Specialty Registrars. GP Registrars are fully qualified doctors who have chosen to specialise in general practice.
GP Registrars are valuable additions to our team, and we are confident that they provide our patients with modern, effective and caring treatment.
Upon making an appointment, the reception team will inform you if you are due to see a GP Registrar.
Consultations with GP Registrars are sometimes video recorded for training purposes. The recording will only take place if you give your consent; there is no obligation for you to do so. You may ask for the recording to be deleted if you change your mind during or following the consultation. The video will be reviewed only by the GP Registrar and their supervising GP Trainer, and once viewed will be deleted shortly afterwards.
If you have any concerns about the care of a child or vulnerable adult you can contact Call Derbyshire on 01629 533190. This is a helpline ran by Derbyshire County Council who have trained staff available to offer advice and support.
Your Data Matters to the NHS
Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments.
The NHS is committed to keeping patient information safe and always being clear on how it is used.
To find out more visit https://www.nhs.uk/your-nhs-data-matters/
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Login or Get the App
Order your prescription, manage your appointments, view your online record, update your demographic details and find NHS services near you wherever you are with SystmOnline. To access these online services register at the reception desk - your email address and a form of photo ID will be required. You can then access these services on any computer/device or download the app onto any android phone, tablet, iPad and iPhone.
LOGIN OR GET THE SYSTM ONLINE APP HERE
Health Records Information
Please take a look at our Further Information section of the website, found at the top of this page, for more information.
(Site updated 20/01/2022)