Medicines Order Line Important Notice
The Derbyshire Medicines Order Line (MOL) has extended the period during which patients can order their prescriptions ahead of the Jubilee Bank Holiday at the start of June. This is to allow extra time for people to order the medications ahead of the two bank holiday days on Thursday, June 2 and Friday, June 3. For medicines due on those days, patients will be able to order their prescriptions 14 days early instead of the usual seven days. This means prescriptions for those days can be ordered from May 19. The MOL are currently experiencing increased demand, once patients get through to a queue position, the waiting times may be longer than usual. Please advise patients that once connected, to hang on the line until through to an operator. They are also extending their opening hours to 5pm 30 May – 1 June and 8am-12pm on 2 June.
If you are a dispensing patient and your medication will run out during the bank holiday weekend, please order your medication the week beginning the 23rd May 2022.
We are sorry to have to post about another scam that we have been made aware of whereby a caller claiming to be from Ashbourne Medical Practice advertises personal pendant alarms which are free of charge initially then progressing to 99p per day. At this point the caller asks for the recipients bank details. Please remain vigilant and share this message with elderly relatives or friends who may be targeted - we would never ask for a patient's bank details.
We have been made aware of a text scam which asks patients to order COVID test kits. The text purports to be from the recipient's GP practice and could easily be mistaken as a legitimate notification as the recipient's mobile will show the text grouped with legitimate texts from their own GP practice. The message advises them that they have been in close contact with someone who has tested positive for Omicron and that they must order a test kit using a link within the text. The link then asks for a payment of £0.99 for postage. Ashbourne Medical Practice would not text patients in this way and would not seek payment for test kits. Please be vigilant to avoid providing personal information such as bank details to fraudsters.
Telephone number confirmation
Please remember that our
telephone number changed last year to the number below, our old number will now no longer work.
Please contact us on 01335 216885 between the hours of 8am to 6.30pm.
Booking your Spring Covid Booster
If you are due a Covid Spring Booster please book online at https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ or by calling 119
Finding it Tough?
Time To Talk
Talk to FRANK!
Talk to Frank is a useful website with links to local services, information, guides of how to talk to children about drugs and the dangers.
Find out everything you need to know about drugs, their effects, and the law. Talk to Frank for facts, support and advice on drugs and alcohol today.
Derbyshire Home from Home Service
Be Self-Care Aware
Please see below details regarding transport help available to your Covid 19 Vaccination
Self Care Guide
Self-care is recommended when you have a minor condition which doesn’t normally need medical care (from a doctor or nurse) or any treatment in order to get better .In practice this means a person decides that they can manage their illness without seeing a doctor. This may be because they don’t like taking remedies or pills, or because they believe they will recover just as quickly if they stay at home and rest until their illness goes away of its own accord. Or they may pop out to buy medicines over the counter at a pharmacy. Either way, ‘self-care’ is something millions of us do every day – for positive and practical reasons.
But what if you feel you need some advice before you are able to self-care? For instance, if you’re not sure if your condition is minor, or one that goes away of its own accord, i.e. a virus, or if you just want advice on how to relieve the symptoms.
The good news is, your local pharmacist can help you:
Local pharmacies provide NHS services in the same way as GP practices – and pharmacists train for five years in the use of medicines before they qualify as health professionals. What’s more, it’s a walk-in service, open all day. A pharmacist will assess symptoms and consider any long-term conditions, and the medicines that you’re taking, before providing a recommendation.
They will either:
- Support/advise you in your decision to self-care.
- Sell you an ‘over the counter’ medicine (which doesn’t need a prescription or visit to a GP) that will help relieve symptoms and make you more comfortable.
- Signpost you to the right medical care if you need it.
From Wednesday 3rd February the way you order prescriptions will be changing.
Non dispensing patients (collect medication from the community pharmacy i.e. Boots and Lloyds)
Patient will be able to order their repeat prescriptions in any of the following ways;
Medicines order line - This is a dedicated phone service for you to order your prescriptions. All members of staff are highly trained. Phone lines will be open 8am – 4pm Monday to Friday. This will be the preferred method.
Please telephone 01246 588860
Online - Register with Reception
At the practice (post box outside the building)
Email - The dispensary email address is firstname.lastname@example.org
Telephone - 01335 230085 Option 2
Our aims are to ensure that the people of Derbyshire benefit from an improved, safer and more cost effective repeat prescribing system and would appreciate your ongoing support.
Derbyshire Cancer Buddies
Derbyshire Cancer Buddies is a not-for-profit community-based group comprising a team of compassionate comprehensively trained volunteers who have lived experience of cancer and now provide emotional support Derbyshire cancer patients, survivors and carers though their cancer journeys. We support people via our Facebook page and our trained Buddies also offer quality assured 1-1 telephone Buddy support via a self-referral system. So far we have received 100% positive feedback from service receivers – some have described Buddy support as a ‘lifeline’ and all really appreciate the opportunity to socially interact with others who are able to share experiences and aspects of their everyday lives.
Our contact details are provided on our Facebook page re: https://www.facebook.com/derbyshirecancerbuddies/
Taran Gill & Nicola Field
Advanced Nurse Practitioners
Advanced Nurse Practitioners are experienced registered Nurses with advanced level training and prescribing ability.
Advanced Nurse Practitioners (ANP’S) can
- Take a comprehensive patient history
- Carry out physical examinations
- Refer patients for investigations – blood tests, x-rays etc.
- Make a diagnosis and provide treatment
- Support and treat all chronic conditions such as Asthma, COPD, Chronic Heart Disease and Diabetes
They can also assess, diagnose and provide treatment for most common clinical conditions and ailments such as
- Chest Infections
- Ear Infections
- Eye Infections
- Urinary Tract Infections
- Skin Conditions e.g. Eczema, Psoriasis etc.
- Wound Infections
- Wound Care
ANP’s work in close collaboration with the Doctors.
We have introduced ANP’s here at Ashbourne Medical Practice to
provide a proactive response to the changing of the healthcare environment.
This allows the practice to offer an improved quality service for
appointments with GP’s and available time for patients with more complex medical needs and end of life conditions.
Our Reception Team may ask the reason for your appointment.
This will help us to triage and signpost you towards the most appropriate healthcare professional and help you to be seen in a timely manner.
We welcome your valuable feedback to ensure we continue to offer an effective, efficient and improved quality service to our patients here at
Ashbourne Medical Practice.