CHANGES TO RECEPTION WINDOW AND DISPENSARY OPENING TIMES
During the Flu Clinics the Reception desk and Dispensary will be closed from 1pm - 3pm. Please be assured that Reception will continue to take calls.
Dates of Flu Clinics: 11th, 12th, 18th, 19th, 26th October 2nd, 3rd, 15th, 16th, 17th November
Please note that the practice will be closed on Wednesday 13th October from 1:30 for staff training. We will return to usual opening hours from 8 am on Thursday 14th October 2021
If you need urgent medical assistance please call 111.
Please see below details regarding transport help available to your Covid 19 Vaccination
Self Care Guide
Self-care is recommended when you have a minor condition which doesn’t normally need medical care (from a doctor or nurse) or any treatment in order to get better .In practice this means a person decides that they can manage their illness without seeing a doctor. This may be because they don’t like taking remedies or pills, or because they believe they will recover just as quickly if they stay at home and rest until their illness goes away of its own accord. Or they may pop out to buy medicines over the counter at a pharmacy. Either way, ‘self-care’ is something millions of us do every day – for positive and practical reasons.
But what if you feel you need some advice before you are able to self-care? For instance, if you’re not sure if your condition is minor, or one that goes away of its own accord, i.e. a virus, or if you just want advice on how to relieve the symptoms.
The good news is, your local pharmacist can help you:
Local pharmacies provide NHS services in the same way as GP practices – and pharmacists train for five years in the use of medicines before they qualify as health professionals. What’s more, it’s a walk-in service, open all day. A pharmacist will assess symptoms and consider any long-term conditions, and the medicines that you’re taking, before providing a recommendation.
They will either:
- Support/advise you in your decision to self-care.
- Sell you an ‘over the counter’ medicine (which doesn’t need a prescription or visit to a GP) that will help relieve symptoms and make you more comfortable.
- Signpost you to the right medical care if you need it.
From Wednesday 3rd February the way you order prescriptions will be changing.
Non dispensing patients (collect medication from the community pharmacy i.e. Boots and Lloyds)
Patient will be able to order their repeat prescriptions in any of the following ways;
Medicines order line - This is a dedicated phone service for you to order your prescriptions. All members of staff are highly trained. Phone lines will be open 8am – 4pm Monday to Friday. This will be the preferred method.
Please telephone 01246 588860
Online - Register with Reception
At the practice (post box outside the building)
Email - The dispensary email address is firstname.lastname@example.org
Telephone - 01335 230085 Option 2
Our aims are to ensure that the people of Derbyshire benefit from an improved, safer and more cost effective repeat prescribing system and would appreciate your ongoing support.
Derbyshire Cancer Buddies
Derbyshire Cancer Buddies is a not-for-profit community-based group comprising a team of compassionate comprehensively trained volunteers who have lived experience of cancer and now provide emotional support Derbyshire cancer patients, survivors and carers though their cancer journeys. We support people via our Facebook page and our trained Buddies also offer quality assured 1-1 telephone Buddy support via a self-referral system. So far we have received 100% positive feedback from service receivers – some have described Buddy support as a ‘lifeline’ and all really appreciate the opportunity to socially interact with others who are able to share experiences and aspects of their everyday lives.
Our contact details are provided on our Facebook page re: https://www.facebook.com/derbyshirecancerbuddies/
Please see our Coronavirus Advice page for the latest information and guidance.
For patients concerned that they may have coronavirus, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
ALL ROUTINE GP APPOINTMENTS HAVE BEEN SUSPENDED. ALL PATIENTS REQUESTING A FACE-TO-FACE APPOINTMENT WILL RECEIVE A TELEPHONE TRIAGE APPOINTMENT WITH A CLINICIAN TO DETERMINE IF THERE IS A NEED FOR FACE-TO-FACE APPOINTMENTS. WE THANK YOU FOR YOUR CO-OPERATION WITH THIS.
Taran Gill & Nicola Field
Advanced Nurse Practitioners
Advanced Nurse Practitioners are experienced registered Nurses with advanced level training and prescribing ability.
Advanced Nurse Practitioners (ANP’S) can
- Take a comprehensive patient history
- Carry out physical examinations
- Refer patients for investigations – blood tests, x-rays etc.
- Make a diagnosis and provide treatment
- Support and treat all chronic conditions such as Asthma, COPD, Chronic Heart Disease and Diabetes
They can also assess, diagnose and provide treatment for most common clinical conditions and ailments such as
- Chest Infections
- Ear Infections
- Eye Infections
- Urinary Tract Infections
- Skin Conditions e.g. Eczema, Psoriasis etc.
- Wound Infections
- Wound Care
ANP’s work in close collaboration with the Doctors.
We have introduced ANP’s here at Ashbourne Medical Practice to
provide a proactive response to the changing of the healthcare environment.
This allows the practice to offer an improved quality service for
appointments with GP’s and available time for patients with more complex medical needs and end of life conditions.
Our Reception Team may ask the reason for your appointment.
This will help us to triage and signpost you towards the most appropriate healthcare professional and help you to be seen in a timely manner.
We welcome your valuable feedback to ensure we continue to offer an effective, efficient and improved quality service to our patients here at
Ashbourne Medical Practice.
Test and Trace App
The BBC link: https://www.bbc.co.uk/news/technology-54270334 explains how the Test and Trace App will work and how to access it.