Welcome to Ashbourne Medical Practice
Dr Macleod and Partners
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Need a general practice appointment about something other than coronavirus?
Here’s what to do:
- Contact the practice, either online, by an app or by phone.
- You will be assessed and as far as possible you will receive advice or care online or over the phone.
- If a face-to-face appointment is necessary, you will be advised on what to do.
Please DO NOT enter the practice unless you’ve been advised to. This will ensure we can continue to provide essential care safely.
Please see our Coronavirus Advice page for the latest information and guidance.
The public are being advised to stay at home (self-isolate) without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have:
a. A new continuous cough
b. High temperature (of 37.8 degrees centigrade or higher)
c. A loss of / change in smell or taste
This will help to protect others in your community while you are infectious. DO NOT ATTEND AT THE PRACTICE OR A PHARMACY OR HOSPITAL.
At this challenging time, it is extremely important for you to know that COVID-19 is unlikely to make your child unwell, but they like everyone else might be infectious so staying at home when well remains the message. However, all the ‘normal’ illnesses that can make children severely unwell still remain and there is a major risk that parents may delay bringing their child to the attention of a healthcare professionals even if they are unwell because of concerns about COVID-19. GPs and hospitals are still providing the same safe care that they have always done for children. If you are not sure if your child is unwell and whether they need to be seen, click here: https://www.what0-18.nhs.uk/national call 111 or contact your GP. For information about crying babies, click here: http://iconcope.org/parentsadvice/. If your child appears severely unwell and advice is not quickly available call 999 or take them to the emergency department as you would in other times.
From 15th June 2020 all patients attending GP surgeries across Derbyshire will be asked to wear face coverings. It will also be compulsory to wear face coverings on public transport and in hospitals in England.
To protect patients and staff, we ask that all patients please wear their own face covering when attending the practice, as well as continuing to follow hand-washing and social distancing guidelines. Face coverings can include homemade or purchased masks, a scarf or other article of clothing or a handkerchief which adequately covers your mouth and nose.
As per government guidance, exemptions apply to very young children, people with disabilities, those with breathing difficulties and those who are caring for someone who relies on lip reading.
CHANGES TO DISPENSARY OPENING HOURS
In order to protect everyone in our community we have temporarily limited the opening hours of ur dispensary. The dispensary will now be open to patients at the following times:
Monday: 8am - 12.30pm and 3pm - 5.30pm
Tuesday: 8am - 12.30pm and 3pm - 5.30pm
Wednesday: 8am - 12.30pm
Thursday: 8am - 12.30pm and 3pm - 5.30pm
Friday: 8am - 12.30pm and 3pm - 5.30pm
The telephone line will remain open as usual from 9am - 1pm.
Please also be aware that prescription requests will now take up to 72 hours to be processed.
Derbyshire’s NHS is here to help you!
During the coronavirus pandemic, our staff have been working hard to ensure that all patients who need urgent care – not just those with coronavirus – have been able to get it. To avoid unnecessary contact, some non-urgent appointments and surgeries have been postponed and others delivered differently using technology.
We will continue to ask patients to attend face-to-face services only when it is really necessary, and where it can be done safely without putting our patients, the public or our staff at greater risk of catching coronavirus. Where possible, appointments will continue to be offered using remote services such as a video or phone consultation.
If you feel unwell or have hurt yourself, you can still get the care and treatment you need. It’s vital that if you’re having a potentially life-threatening medical emergency, such as a heart attack, stroke or really bad flare up of asthma, you contact the NHS.
You might be worrying about a mole that’s changed shape, or grown larger, and think you need to contact your GP. Everyone in the NHS really appreciates people taking pressure off services for conditions that can be safely managed with over-the-counter medicines, and taken care of at home. But it is crucial that for anything else that you do not risk life or wellbeing – contact NHS 111 online or by phone, get in touch with your GP, visit an Urgent Treatment Centre, or for emergencies go to A&E or call 999.
If you want to know how Derbyshire’s NHS services are changing in response to the pandemic visit: https://joinedupcarederbyshire.co.uk/publi…/help-us-help-you
Here you can also watch Dr Avi Bhatia’s Here to Help video. Dr Bhatia is a GP in Derbyshire and Chair of NHS Derby and Derbyshire Clinical Commissioing Group.
Ashbourne Medical Practice is a proud training practice, accredited by Health Education England – East Midlands. We are accredited for the training of General Practice Specialty Registrars. GP Registrars are fully qualified doctors who have chosen to specialise in general practice.
GP Registrars are valuable additions to our team, and we are confident that they provide our patients with modern, effective and caring treatment.
Upon making an appointment, the reception team will inform you if you are due to see a GP Registrar.
Consultations with GP Registrars are sometimes video recorded for training purposes. The recording will only take place if you give your consent; there is no obligation for you to do so. You may ask for the recording to be deleted if you change your mind during or following the consultation. The video will be reviewed only by the GP Registrar and their supervising GP Trainer, and once viewed will be deleted shortly afterwards.
If you have any concerns about the care of a child or vulnerable adult you can contact Call Derbyshire on 01629 533190. This is a helpline ran by Derbyshire County Council who have trained staff available to offer advice and support.
Your Data Matters to the NHS
Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments.
The NHS is committed to keeping patient information safe and always being clear on how it is used.
To find out more visit https://www.nhs.uk/your-nhs-data-matters/
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Login or Get the App
Order your prescription, manage your appointments, view your online record, update your demographic details and find NHS services near you wherever you are with SystmOnline. To access these online services register at the reception desk - your email address and a form of photo ID will be required. You can then access these services on any computer/device or download the app onto any android phone, tablet, iPad and iPhone.
LOGIN OR GET THE SYSTM ONLINE APP HERE
Health Records Information
Please take a look at our Further Information section of the website, found at the top of this page, for more information.
(Site updated 24/06/2020)