1. Check you live within our practice area.  If you live outside of this boundary area, we may still be able to register you as an 'Out of Area Patient'. This would entitle you to receive all of our usual services, with the exception of home visits. Please contact the Practice for more details.

2. Pick up ‘New Patient Registration Pack’ for your family from Reception.
3. A ‘New Patient Questionnaire’ is included for compulsory completion - it enables us to book you an appointment before your medical records arrive (which can take between 6 to 8 weeks), should you need one.
4. It may take a few days to process your forms before we can book you an appointment.
5. If you are on regular medication please ensure that you get a full month's supply from your current practice before registering with us, then once registered book a telephone consultation with one of our Clinical Pharmacists so that your medications can be added to your record.
6. All new patients are welcome to a health check with a member of the healthcare team.

Ashbourne Medical Practice offers a number of services which require your contact details, we may also need to contact you urgently regarding your own, or a relatives, healthcare. We therefore ask you to ensure you provide us with your most up-to-date contact details.

Change of Address

When changing your address, please take a moment to look at our practice boundary map, found under the practice area section, to check your new address is in the area that we cover.

If you live outside of this boundary area, we may still be able to register you as an 'out of area patient'. This would entitle you to receive all of our usual services, with the exception of home visits.

Please ask at reception for more details.    

Text Confirmations and GP Calls

When you book an appointment you can request a text confirmation and reminder. This helps you remember your appointment and reduces the number of wasted GP appointments. The Doctors also require your contact number to gain and pass on information to you regarding your care. We therefore recommend you provide us with your existing mobile and home phone numbers. 

Change of Name

If you need to change your name with us, you will need to provide proof of this.

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

English	Farsi	Urdu
Albanian	Bengali	Hindi
Arabic	Croatian	Lithuanian
Bulgarian	Punjabi	Polish
Chinese (Cantonese)	Somali	Portuguese
Chinese (Mandarin)	Gujerati	Spanish
Russian	Turkish	French

Disabled patient facilities are also available at this practice.

(Car park space, ramp, toilet etc).